Step 1 - Sign Up & Create Your Account

• To buy or sell, you need to have an account.

Step 2 - Post an Item

• Upload clear photos (at least 3) showing the item from different angles.
• Write a short title (4–5 words) and a detailed description.
• Set your price and choose whether you offer:
  • Pick-up only
  • Shipping only
  • Or both options

Step 3 - Listing Goes Live

• Once submitted, your listing will go live after admin approval. It usually takes up to 24h.
• Buyers browsing the marketplace will be able to view your item, location (approximate), and contact you through our internal messaging tool.

Step 4 - Once your Item Has Been Sold

• When a buyer places an order, they choose either (depending on what you offered):
  • Pick-up: they will come to collect the item
  • Shipping: Through AnyVan

The Logistics

Pick-ups:

• After payment, the buyer receives the full address via email.
• You agree on a time and date via Newatik’s internal chat.
• The platform holds the funds securely until the exchange is complete.

AnyVan:

• Need assistance? AnyVan is here for you.
• It works exactly the same, except that someone is doing the hard work for you.
• The buyer chooses the delivery date.
• The seller simply prepares the item for handover.
• The platform holds the funds securely until the exchange is complete and confirmed.

Step 5 - Payment is Released

• Once the item is successfully picked up and delivered, payment is released to the seller.
• All payments are processed securely via Stripe.
• The money will be deposited within 5 working days into your account.

Step 1 - Sign-up & create an account

• To buy or sell, you need to have an account.

Step 2 - Browse through the listings

• You will be able to scroll through all different categories and buy from a large range of goods.

Step 3 - Delivery Methods

• The seller decides wether they offer:
  • Pick-up only
  • Shipping only
  • Or both options

The Logistics

Pick-ups:

• The listing will display an approximate location to help the buyer assess logistics.
• Once the purchase is confirmed, the full address is shared via email.
• Both parties can coordinate the collection time and date using Newatik’s internal messaging tool.

AnyVan:

• Need assistance? AnyVan is here for you.
• It works exactly the same, except that someone is doing the hard work for you.
• The seller simply prepares the item for handover.
• On the item page, simply click “Get a quote” to view the delivery cost.
• The seller prepares the item, and AnyVan handles the collection and delivery.
• Please do not book same day delivery and allow a minimum of 2 working days to allow the seller to pack the items.

The Payment Process

• During the entire process, the money is kept safe by NewAtik.
• Once the item is successfully picked up and delivered, payment is released to the seller.
• All payments are processed securely via Stripe.
• You can pay with a credit card.